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2aspire Lincolnshire Adult Skills and Family Learning Service
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Principles Of Customer Service  

 

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Course Summary

Code: AGIPCS224  

Starting: Monday 13 January 2025 

Duration: 7 sessions over 7 week(s)

Start Time: 10:00 

Provider: AGAndI  

Telephone: 01529 414 626  

Email:  

Location: Sleaford-The Old Fire Station  

Cost: Free  

Description

This course is suitable for anyone currently working in or looking to gain employment within a customer service role.

The course consists of 7 Units and will cover Principles of Customer Service and Delivery, Understand Customers, Understand Employer Organisations, How to communicate with customers, Handling customer information, How to resolve problems and deliver customer service to challenging customers and How to develop customer relationships.

For more information, contact AG&I on 01529 414626 or email sarah@agandi.org.uk  

 

Time and duration

Start Date: 13 January 2025
Start Time: 10:00
Day: Monday Morning
Session Duration: 06:00
Number of Sessions: 7

Location

Sleaford-The Old Fire Station  
Watergate  
Sleaford
Lincolnshire  
NG34 7PG  

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