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Intro To Customer Service  

 

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Course Summary

Code: STD0008724 

Starting: Wednesday 29 January 2025 

Duration: 1 sessions over 1 week(s)

Start Time: 13:30 

Provider: Steadfast Training LTD  

Telephone:  

Email: upskill@steadfasttraining.co.uk  

Location: Spalding-Steadfast Training  

Cost: Free  

Description

The session is designed to answer the question "Why do I need maths to work in the customer service sector?". We will look at:
• how to calculate order values, discounts and VAT
• how to read tables (for staff rotas, timetables, diary planners)
• how to read charts & graphs
• next steps for progressing in a career in the customer service sector  

 

Time and duration

Start Date: 29 January 2025
Start Time: 13:30
Day: Wednesday Afternoon
Session Duration: 03:00
Number of Sessions: 1

Location

Spalding-Steadfast Training  
Welland House,30 High Street  
Spalding
Lincolnshire  
PE11 1TX  

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